If the technology doesn't work, nobody works.

What could be simpler or more complicated than our technology? Simple, because it's easy to use and hassle-free: complicated, because such simplicity doesn't come easy.

In fact, it comes with a $6 billion price tag. A more worthwhile investment we'd struggle to imagine. For us, technology is much, much more than simply installing a new operating system on everybody's computer every couple of years. Technology is an integral part of what we do. We've made sure that leading edge technology is entwined with each business area. The result? Greater efficiency, improved results and real competitive advantage.

Technology is divided into two distinctive yet related areas: Business Technology and Infrastructure. Business Technology is all about building and designing new business functionality, while Infrastructure is focused on our core operating systems, running the datacentres, desktops, networks, mainframes and distributed servers. Both areas are linked by a reputation for innovation that stretches back some 20 years. It's a reputation that we'll expect you to uphold.

One thing our technology is not is purely theoretical. Advanced, complex and innovative, yes, but never abstract or academic. Likewise, we'll expect you to be fascinated by technology (although you don't need an IT degree), but we'll also expect you to have the commercial acumen to see what it means in the greater scheme of things. Of course, that means that you need to understand the intricacies of what we do. Once your initial training's over, you most certainly will.

Technology doesn't exist in a vacuum, and neither will your development. With the support of a dedicated training mentor, you'll soon appreciate the massive scope of our technologies, our innovations, the sheer quality of the work - and the impact you can have, when you want. Specifically, your training will be structured around a strategy of Plan, Build, Operate and Control.

The Planning phase is all about analysing the needs of the business, managing projects and setting out how our technological resources will meet them.

Development is the building phase. You could be delivering new projects or enhancing existing applications, whether developed in-house or by working with third-party suppliers.

Operate is where we support our Production systems. Our support team is involved in the urgent resolution of complex issues which often relate to business-critical systems.

Control ensures that the systems we use are robust and effective. Control manages vital areas such as data privacy, disaster recovery, and ensuring the smooth running of the firm, whatever contingencies may arise.